FAQ

Yes, we offer a number of guarantees that confirm our reliability and protect our clients:

1. Registered Company in the USA
   We are a legally registered company in the United States with all the necessary legal attributes, including a bank account, payment gateways, and tax status. This means we are not a “gray area” contractor with no legal obligations.
2. Operating Since 2021
   We’ve been operating steadily for over 3 years, specializing in Amazon-related services. This is a long-standing track record in an industry that does not tolerate mistakes.
3. Transparency and Public Presence
   Our team members have open profiles, the company’s history is public, our real faces are visible, and our social media channels are active — we don’t hide behind avatars or fake accounts.
4. Proof of Service Quality
   We have dozens of positive reviews on Trustpilot (https://www.trustpilot.com/review/mrjeff.co) and Google Reviews. Feedback cannot be deleted from Trustpilot by the business — this confirms the authenticity of the reviews. You can view them upon request.
5. Financial Guarantees via Payment Systems
   We accept payments through:

• Credit/debit cards via Stripe and Square
• Buy Now Pay Later via Afterpay
• Wire Transfer / ACH / SWIFT
• Payoneer / Wise / Cryptocurrency

All of these systems give clients the right to file a chargeback if the service is not delivered. In this way, the payment systems themselves act as financial guarantors.

6. Clear Terms of Cooperation
   Each package clearly outlines the scope of services, timelines, result guarantees (or refund conditions), and confidentiality terms.
7. Reputation in the Industry
   We’ve been active in the Amazon space since 2016 and have extensive experience in building, scaling, and reinstating accounts in various situations — including suspensions, appeals, and complex verifications.
8. We Sign a Contract
   We sign a formal agreement to ensure transparency and mutual responsibility.

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We cannot legally guarantee 100% reinstatement of an account, as the final decision always lies with Amazon. However, we are confident in the quality of our services and rely on a statistically proven track record of dozens of successful appeals, even in complex cases.

The likelihood of success depends on several key factors:

1. Appeal History: If the client has previously submitted multiple template-based or weak appeals, this may complicate the review process.
2. Type of Suspension: We have higher success rates in cases related to invoices, intellectual property, dropshipping, or verification — compared to cases involving fraud, fake documents, or repeated violations.
3. Account Health: The better your account metrics and the fewer complaints you've received, the higher the chance of a successful appeal.
4. Response Time: The sooner a client reaches out after suspension, the easier it is to resolve the issue.

We apply a personalized approach: analyzing each case, preparing a custom appeal packet, and escalating through all available levels if necessary. In case of failure within the selected service package, we typically offer free resubmissions or partial refunds, depending on the agreed terms.

We don’t make unrealistic promises — we take a professional approach to maximize your chances of success.

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We offer partial refunds, but the terms depend on the service package selected:

• Full Reinstatement Package (comprehensive support until reinstatement): We provide a guaranteed 50% refund if we are unable to successfully reinstate your account after completing the full service cycle — including all stages of appeals, escalations, and communication with Amazon.
• Appeal Letter Only Package: Refunds are not available, as the service is considered complete once the finalized appeal packet is delivered to the client.

We always operate with full transparency: the terms are clearly outlined before payment, and we inform the client about all risks and the limitations of our influence over Amazon’s final decision.

Our refund policy is not a marketing tactic — it represents our real commitment to delivering high-quality, accountable results.

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Providing access is not mandatory, but it is strongly recommended to achieve the most effective and fastest results.

We typically request limited access via User Permissions, which allows us to:

• View the necessary information about the account’s current status
• Review the suspension reason and complaint details
• Submit appeals without needing access to your personal login

Benefits of granting access:

• Faster identification of the true cause of the suspension
• Ability to submit appeals promptly, without delays
• Reduced risk of errors that often occur when clients manually transfer information

Alternative:
If you choose not to grant access, we can still work based on the information and screenshots you provide. However, this may slow down the process and could reduce the chances of a successful reinstatement if the data is incomplete.

In any case, we do not request access to financial or sensitive personal information, and all work is conducted under a strict confidentiality policy.

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Yes, even if your account was suspended over four years ago, there is still a real chance of reinstatement.
We have successfully reinstated “aged” accounts, including those that were suspended for several years.

We take an individual approach to each case, analyzing:

• The history of previous appeals (if any)
• The type of suspension (Policy, Related, Inauthentic, etc.)
• The current status of the account in Amazon’s system

Our position: even old cases have a chance of success if the appeal strategy is properly built. We know what arguments and documents matter in these situations.

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Preparing and submitting the appeal on our end typically takes up to 48 hours after we receive all necessary information from you.

If you choose the One Appeal Letter Reinstatement package, we’ll deliver a ready-to-submit appeal within the same timeframe.

After submission, the documents are reviewed by Amazon’s internal team. Amazon’s response time varies — usually anywhere from a few days to several weeks, depending on the case complexity, suspension type, and account activity.

For clients who select the Full Reinstatement package, we manage the entire case through to the end — handling Amazon’s responses and adjusting the strategy at every stage. This ensures the highest possible chance of success.

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We offer flexible and secure payment options to ensure convenience for every client:

• Bank Transfer (Wire/ACH) — payment directly to our corporate account in the U.S.
• Credit/Debit Card Payment — via secure payment processors like Square or Stripe
• International SWIFT Transfers — for clients outside the United States
• Installment Payments via Afterpay — the option to pay in parts
• Payments via Payoneer or Wise — for clients who prefer using fintech platforms

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Yes, for non-residents, registering a seller account on Amazon can come with several limitations and risks:

• Lower trust level from Amazon — higher risk of suspensions and repeated verification checks
• Restricted access to brands and categories — fewer opportunities to sell popular products without additional approvals (ungating)
• No access to financing — services like Amazon Lending and other credit tools will not be available
• Stricter document checks — more complex verification of identity, bank account, and address

Recommendation:
To minimize risks, we recommend forming a U.S.-based company (LLC) and registering the seller account under its name. Even if the owner is a non-resident, this approach provides full access to Amazon features, improves account stability, and significantly reduces the chances of suspension.

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Why we use a VDS, unique IP, and browser fingerprint control when creating Amazon Seller Accounts:

1. Prevents Auto-Suspensions
Amazon can suspend new accounts if it detects:
– Shared IPs (even via VPN)
– Similar browser fingerprints
– Overlaps in cookies, timezones, or device logs
Even an accidental match with a banned account can trigger deactivation.

2. Your Device May Be Compromised
Used devices, installed software, or past sessions may link you to other sellers — increasing suspension risk even if you’ve never sold before.

3. VDS = Stability & Security
We create accounts in a clean, isolated environment:
– Unique IP and fingerprint
– No history with other Amazon accounts
– Delivered with full setup (server + browser) for safe use

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Using a VDS and clean IP is essential — not optional. It protects your account, ensures safe handover, and builds trust with Amazon from day one.

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We set up the VDS (Virtual Dedicated Server) through a hosting provider using your personal email — to which we have no access and do not store any credentials. This means:

• Only you have access to the server control panel (where you can reboot, shut down, or change passwords).
• You can change the VDS admin password at any time after handover.
• We have no technical ability to access the VDS without your knowledge.

We strictly follow security protocols — we’ve been on the market since 2021, have a public reputation, and operate under transparent agreements.
Your server = your full control.

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Amazon allows sellers to have more than one seller account only under specific conditions, as outlined in its official policy:

“Sellers who have a legitimate business need can operate multiple selling accounts, provided that they receive approval from Amazon.”

This means a second account is allowed if:

• It’s tied to a separate legal entity with its own bank account, tax info, and contact details
• It supports a different business model or product line
• It’s fully technically and logically isolated from other accounts

We help set this up in full compliance with Amazon’s policies:

• Registering a new U.S. company for the second account
• Setting up a dedicated VDS with unique digital identifiers (IP, cookies, device fingerprint) to avoid overlap
• Registering with new contact details (provided by the client) that have not been used on Amazon before
• Assisting with the request for official approval from Amazon, if needed

We do not create accounts in violation of Amazon’s rules. All actions are compliant and follow legal, technical, and operational isolation standards.
The client is responsible for the accuracy of their personal data history; we provide guidance to reduce risks and ensure compliance.

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To avoid automatic deactivation of your Amazon account due to suspected related accounts, follow these critical rules:

• Do not use a device that has ever interacted with Amazon — even just for browsing, registering, or managing another account. Amazon detects connections through cookies, device fingerprint, MAC address, and more.
• Do not reuse any personal or business documents that were previously used for another Amazon account or registration attempt. This includes passports, bank statements, utility bills, EIN, SSN, and tax details.
• Avoid reusing IPs, proxies, VPNs, or VDS setups that were ever linked to another Amazon account. Each account must operate in a fully isolated environment.

Recommendation:
Use a new VDS with unique digital parameters (IP, cookies, fingerprint) and register under a completely new contact person with a clean history. This significantly reduces the risk of account linkage and ensures full compliance with Amazon’s uniqueness policy.

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Registering an Amazon Seller Account without deep knowledge of Amazon’s verification system carries a high risk of deactivation — even before the account is fully created.
Amazon uses an automated “red flag” detection system that instantly blocks suspicious accounts.

Common mistakes that trigger deactivation before activation:

• Incorrect or inconsistent information in the registration form (even small address or company name errors)
• Documents that don’t meet Amazon’s standards or contain mismatched details
• No valid address to receive the physical PIN verification letter from Amazon (a critical step)
• Reuse of digital fingerprints (IP, device, cookies) linked to other accounts

Even with valid documents, a lack of understanding of Amazon’s internal triggers can result in instant suspension — with no option to appeal.

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This service is intended for entrepreneurs who:

• Want to legally launch a business on Amazon US, fully compliant with platform policies
• Have no prior experience with registration, document preparation, technical setup, or infrastructure (IP, servers, official address, etc.)
• Need a complete turnkey setup, including U.S. company formation, bank account, and technical infrastructure — all aligned with Amazon’s account uniqueness policies
• Previously started the registration process but didn’t complete it or submit documents, and now want to go through it confidently
• Don’t have a U.S. return address (required for most product categories)
• Want to avoid related account risks caused by incorrect setup or reused data

We do not create duplicate or policy-violating accounts. All accounts are opened only in permitted cases and in compliance with Amazon’s internal rules.
If you’ve had an account before, we can advise on possible reinstatement or check whether opening a new account is allowed under Amazon policy.

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• The document must be in English.

• If the document is in another language, it must be notarized and officially translated into English.

• You must provide a bank or utility statement, not older than 60 days, that verifies your physical address (not a P.O. box).

• The name and address on the document must exactly match the information provided in your Amazon seller registration.

• The document must be clear, unedited, and in high resolution (PDF format is preferred).

• Documents must be issued by a legitimate institution, such as a bank or utility provider — screenshots or user-generated documents (like Excel files or self-made PDFs) are not accepted.

• Amazon may also request proof of identity, such as a passport or government-issued ID, which must also meet the same clarity and verification standards.

These requirements are essential to pass Amazon’s identity and address verification process during registration. Failure to meet them may lead to delays or rejection of your application.

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Our 8-Month Financial Forecast Gives You More Than Just Numbers — It’s a Strategic Roadmap.

Here’s what you’ll get:

• Profit & Revenue Projections
  Clear estimates of your profit, turnover, and breakeven point over the first 8 months.
• Detailed Cost Breakdown
  Covers production, shipping, Amazon fees, PPC setup, and ad budgets — so you understand the full financial picture.
• Cash Flow Clarity
  Know exactly when and how much funding you’ll need to stay on track.
• Goal Alignment
  Set realistic, data-driven targets based on your budget and market conditions.

This isn’t theory — it’s a practical tool to help you plan, prioritize, and scale with confidence from day one.

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You’ll receive a clear, data-backed competitor report that includes:

• Top competing products
  A curated list of key competitors currently selling in your Amazon category.
• Average selling prices
  Insight into their pricing strategies to help you position your offer competitively.
• Estimated monthly sales
  An estimate of their monthly units sold and revenue in dollars.
• Category landscape overview
  A snapshot of how saturated or promising your niche is.

This analysis helps you validate demand, set realistic goals, and launch with confidence — not guesswork.

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Once you receive the full report, Mr. Jeff doesn’t leave you guessing.
You’ll get a clear, actionable plan tailored to your goals, including:

• Go / No-Go Recommendation
  A direct assessment of whether launching on Amazon makes strategic and financial sense for you right now.
• Step-by-Step Launch Strategy
  A personalized roadmap — from product prep to marketing and listing optimization.
• Risk & Opportunity Insights
  Advice on avoiding pitfalls and capitalizing on growth opportunities based on your data.
• Execution Checklist
  A practical task list to move from insight to action — fast.

With Mr. Jeff, the report is just the beginning. The goal is simple: help you launch smarter, faster, and with total clarity.

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Yes — our support doesn’t end once your Amazon account is created.
We provide ongoing guidance to help you:

• Avoid account suspensions
  We’ll guide you on how to operate safely and stay fully compliant with Amazon’s policies from day one.
• Follow best practices
  Receive clear recommendations on listing setup, performance metrics, and communication guidelines to maintain account health.
• Prevent common mistakes
  Understand what typically triggers account issues — and how to avoid them before they happen.

With Mr. Jeff, you’re not just getting an account — you’re getting peace of mind.

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While no one can guarantee 100% approval, our process is built to give you the highest chance of success.

Here’s how we maximize your approval odds:

• Compliance-first approach
  We review all documents and settings to ensure they meet Amazon’s requirements before submission.
• Step-by-step guidance
  You’ll get clear instructions to avoid common mistakes that lead to rejections.
• Proven methods
  Our setup process is based on hands-on experience from hundreds of successful registrations.

If your application is rejected, we’ll explain why — and guide you through the appeal or resubmission process.

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• Amazon account setup: up to 7 business days
• LLC registration: typically 7–30 business days
• EIN issuance: up to 2 months
• U.S. bank account setup: 5–7 business days after LLC approval

Total estimated time: 1–3 months from company formation to a fully active Amazon account, depending on government and bank processing times.

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While basic registration is free, our service provides essential infrastructure and expertise to ensure approval and long-term success. 80% of self-registered accounts face issues or suspensions within their first months of operation.

✅ Yes, we support installment payments through AfterPay.

You have two convenient options:

1. 4 bi-weekly payments
   – 0% interest
   – No extra fees
   – Instant approval with no credit check
2. Installments up to 24 months
   – Fixed interest rate of ~6% annually
   – You choose the term (from 6 to 24 months)
   – No additional fees from our side

We do not charge any markup or hidden fees. This is an official AfterPay program — transparent and secure.

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Who is this for?

This is a great option if:

• You don’t have the full amount upfront
• You prefer to pay after seeing results
• You value flexibility and security

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Is it safe? Absolutely. AfterPay is a global financial platform used by millions of customers worldwide. You stay in full control of your payments, and we receive payment only after the agreement is confirmed.

We operate 100% legally, transparently, and honestly.