Amazon Dropshipping Suspension Appeal - FBM Policy Violation Reinstatement Service
Suspended for Amazon dropshipping policy violation? FBM offers deactivated? Mr. Jeff AMZ specializes in dropshipping suspension appeals for wrongly flagged FBM sellers. We've successfully reinstated FBM operations in as little as 48 hours by proving you're the seller of record with proper compliance documentation. Expert guidance through Amazon's complex dropshipping policy requirements and professional appeal structure.
What is Amazon Dropshipping Policy Violation?
A Dropshipping Policy Violation occurs when Amazon flags FBM (Fulfilled by Merchant) sellers for allegedly violating dropshipping rules. This is a Section 3 violation that Amazon enforces to ensure sellers are the seller of record and maintain control over fulfillment operations.
Amazon's automated systems scan for patterns indicating third-party fulfillment: supplier shipping directly to customers, packaging without seller branding, or fulfillment operations that suggest the seller doesn't control inventory. Even legitimate FBM operations can be wrongly flagged when automated systems misinterpret your workflow, leading to immediate FBM offer deactivation.
Amazon's Dropshipping Policy Requirements
Amazon allows dropshipping only if you meet strict requirements:
- You are the seller of record - Your business name must appear on all packing slips, invoices, and external packaging
- You control fulfillment - You must be responsible for accepting returns and handling customer service
- You identify yourself as the seller - All customer-facing materials must clearly show you as the seller
- You remove third-party identification - No supplier branding or third-party seller information on packaging
Common Triggers for Dropshipping Suspensions
- Automated false positives - Amazon's AI misclassifies legitimate FBM operations as dropshipping violations
- Supplier packaging - Orders shipped with supplier branding or third-party packing slips trigger detection
- Fulfillment patterns - Multiple suppliers, varied shipping locations, or inconsistent delivery times raise red flags
- Customer complaints - Buyers reporting packaging from different companies or unexpected seller names
- Retail arbitrage confusion - Amazon confuses legitimate retail sourcing with prohibited retail dropshipping
- Disorganized evidence - Valid compliance documents presented poorly in appeals get rejected
- Missing compliance points - Appeals that don't emphasize FBM requirements and seller-of-record status
- Unclear submissions - Rushed appeals without proper documentation structure get overlooked
Why Dropshipping Suspensions are Serious
- FBM offers immediately deactivated - All merchant-fulfilled listings removed from search results
- Sales completely stopped - No new orders, existing orders must be fulfilled or cancelled
- 90-day funds hold - Amazon typically holds disbursements for 90 days after suspension
- Account health damaged - Suspension impacts overall account standing and future selling privileges
- Hard to reinstate alone - Template responses from Seller Performance without clear guidance on what evidence is needed
- Wrongful suspensions common - Many legitimate FBM sellers get caught in automated enforcement sweeps
Our Dropshipping Appeal Approach
- Root cause investigation - Identify exactly what triggered Amazon's automated detection system
- Compliance documentation - Organize warehouse documentation, supplier contracts, shipping records, and packaging samples
- Seller-of-record proof - Build comprehensive evidence package showing you control fulfillment and are the seller of record
- Professional appeal structure - Present evidence in Amazon-friendly format that addresses specific policy concerns
- First-submission success focus - Structure appeals to get accepted on first submission without multiple rejections
- Multi-level escalation - When Seller Performance rejects valid evidence, escalate to specialized teams and external pressure
The challenge with dropshipping suspensions: Amazon's frontline Seller Performance team relies on automated tools and template responses. They reject appeals without identifying the specific violation or explaining what evidence is needed. That's why professional appeal structure is critical - we conduct thorough root cause analysis, organize your compliance documentation properly, and present your case in a way that addresses Amazon's specific concerns on the first submission.
Real Dropshipping Reinstatement Case Study: FBM Wrongly Flagged, Reinstated in 48 Hours
This is a real dropshipping suspension appeal case showing how professional documentation and appeal structure can achieve reinstatement in record time.
Client Background
- Seller Type: FBM (Fulfilled by Merchant) seller
- Frozen Funds: 90-day hold on disbursements
- Ban Reason: Dropshipping Policy Violation
- Resolution Time: 48 hours from professional appeal submission
The Crisis: Legitimate FBM Operation Wrongly Flagged
An experienced Amazon FBM seller contacted us after his FBM offers were suddenly deactivated for an alleged violation of Amazon's Dropshipping Policy. The most frustrating part? The seller had never engaged in dropshipping.
The seller was fully compliant with Amazon's FBM requirements:
- Every order was shipped directly from his garage warehouse
- He was the seller of record on all documentation
- Packaging displayed his brand name and return address
- He personally handled all returns and customer service
- He maintained complete control over inventory and fulfillment
Before contacting us, he submitted multiple appeals explaining the situation. Each one was rejected with the same template response: "We received your submission but do not have enough information to reactivate your account."
Amazon never explained what specific evidence was missing or what triggered the violation. The seller was stuck in a loop of rejections with no clear path forward.
Our Investigation: Evidence Valid But Disorganized
Our team reviewed the case and quickly identified why Amazon kept rejecting the appeals. The seller had all the right evidence, but it was presented in a way that Amazon's review system couldn't process effectively:
- Disorganized documentation - Warehouse photos, supplier invoices, and shipping records were scattered across multiple appeals
- Missing compliance emphasis - Appeals focused on explaining what he didn't do (dropshipping) rather than proving what he did do (FBM compliance)
- Unclear seller-of-record status - Evidence didn't clearly demonstrate control over fulfillment operations
- No systematic structure - Appeals lacked the professional format that Amazon's review teams expect
We restructured all documentation into a comprehensive compliance package:
- Warehouse documentation - Photos of garage fulfillment operation with inventory, packing station, and shipping supplies
- Supplier contracts - Wholesale purchase agreements showing the seller buys inventory in bulk (not dropshipping)
- Shipping records - Carrier manifests showing all shipments originate from seller's address
- Packaging samples - Photos of branded packaging with seller's business name and return address
- Return handling proof - Documentation showing seller processes all returns at his location
Professional Appeal Submission
We built a comprehensive Plan of Action (POA) with clear structure:
- Root cause identification - Explained that automated system likely flagged account due to multiple suppliers (legitimate wholesale sourcing, not dropshipping)
- Seller-of-record proof - Demonstrated complete control over fulfillment with warehouse documentation and shipping records
- Compliance verification - Showed all FBM requirements met: branded packaging, seller identification, return handling
- Corrective actions - Outlined enhanced documentation procedures to prevent future false positives
- Evidence package - Organized all supporting documents in clear, Amazon-friendly format
First Submission Accepted: 48-Hour Reinstatement
The professional appeal was submitted to Seller Performance. Within 48 hours:
- Appeal accepted on first submission - No additional rejections or requests for more information
- FBM offers reinstated - All merchant-fulfilled listings restored to active status
- Account Health restored - Dropshipping violation removed from account health dashboard
- No additional compliance required - Amazon confirmed seller's FBM operation was compliant
- 90-day hold released early - Funds became available on normal disbursement schedule
Why This Case Succeeded
This case demonstrates the importance of professional appeal structure for dropshipping suspensions:
- Evidence organization - Same documents that were rejected multiple times got accepted when properly organized
- Compliance emphasis - Focused on proving FBM compliance rather than just denying dropshipping
- Clear seller-of-record status - Demonstrated complete control over fulfillment operations
- First-submission success - Proper structure eliminated need for multiple appeals and escalation
- Record-time reinstatement - 48 hours is exceptionally fast for dropshipping suspensions
Many sellers have valid evidence but present it ineffectively. Amazon's review system processes thousands of appeals daily - if your documentation isn't organized in a way that clearly addresses policy requirements, it gets rejected with template responses. Professional appeal structure makes the difference between months of rejections and 48-hour reinstatement.
Multi-Level Escalation Protocol for Dropshipping Suspensions
When professional appeals to Seller Performance don't achieve reinstatement, we activate our Multi-Level Escalation System to reach decision-makers who can override automated rejections.
Level 1: Seller Performance Appeals
Professional Plan of Action (POA) submission with comprehensive compliance documentation:
- Root cause analysis identifying what triggered automated detection
- Seller-of-record proof with warehouse documentation and shipping records
- Compliance verification showing all FBM requirements met
- Evidence package organized in Amazon-friendly format
- Corrective actions to prevent future false positives
Level 2: Internal Escalation to Specialized Teams
When Seller Performance rejects valid evidence, we escalate to specialized Amazon teams:
- Advanced escalation strategies to reach teams beyond frontline Seller Performance
- Structured escalation paths that trigger manual review processes
- Follow-up submissions addressing specific rejection reasons
- Enhanced documentation packages with additional compliance proof
Level 3: External Pressure (BBB, Forums, Organizations)
When internal escalation stalls, we activate external pressure channels:
- BBB (Better Business Bureau) complaints forcing Amazon to respond to external oversight
- Amazon Seller Forums documentation creating public record of wrongful suspension
- Consumer protection organizations when appropriate
- State attorney general offices for serious cases
Most dropshipping cases resolve at Level 1 with professional appeal structure. Cases requiring Level 2-3 escalation typically involve automated system errors or unclear policy interpretation where external pressure forces human review of valid evidence.
Frequently Asked Questions About Dropshipping Suspensions
What is Amazon dropshipping policy violation?
Dropshipping policy violation occurs when Amazon flags FBM sellers for allegedly violating dropshipping rules. Amazon requires sellers to be the "seller of record" - meaning your business name must appear on packaging, you must control fulfillment, and you must handle returns. Violations include supplier packaging with third-party branding, lack of seller identification, or fulfillment patterns suggesting you don't control inventory.
Can I dropship on Amazon?
Yes, but only if you meet strict requirements: (1) You must be identified as the seller of record on all packaging and documentation, (2) You must be responsible for accepting returns and handling customer service, (3) You must comply with all terms of Amazon's Seller Agreement and applicable policies, (4) You must remove any third-party seller identification from packaging. Most successful Amazon sellers use FBM (Fulfilled by Merchant) or FBA (Fulfilled by Amazon) rather than traditional dropshipping.
Why was my FBM account suspended for dropshipping?
Many legitimate FBM sellers get wrongly flagged by Amazon's automated detection systems. Common triggers include: multiple suppliers (legitimate wholesale sourcing misinterpreted as dropshipping), varied shipping locations, supplier packaging that wasn't properly rebranded, or customer complaints about packaging from different companies. Amazon's automated systems can't distinguish between compliant FBM operations and prohibited dropshipping, leading to false positives.
How long does dropshipping reinstatement take?
Timeline varies significantly depending on case complexity and evidence quality. Simple cases with clear compliance documentation can resolve in 48 hours to 1 week with professional appeal structure. Complex cases requiring multiple appeals or escalation typically take 2-4 weeks. Cases involving genuine policy violations (not wrongful suspensions) may take longer and require business structure changes. We've achieved reinstatements as fast as 48 hours for wrongly flagged FBM sellers.
Can I appeal dropshipping suspension myself?
Yes, but success rates are low without professional help. Amazon's Seller Performance team uses automated review systems and template responses. If your appeal doesn't address specific policy requirements in the exact format Amazon expects, it gets rejected. Many sellers have valid evidence but present it ineffectively, leading to months of rejections. Professional appeal structure significantly increases success rates by organizing evidence in Amazon-friendly format and addressing specific compliance points.
What documents do I need for dropshipping appeal?
Required documentation includes: (1) Warehouse documentation - photos of your fulfillment operation showing inventory storage and packing station, (2) Supplier contracts - wholesale purchase agreements proving you buy inventory in bulk, (3) Shipping records - carrier manifests showing shipments originate from your address, (4) Packaging samples - photos of branded packaging with your business name and return address, (5) Return handling proof - documentation showing you process returns at your location, (6) Seller-of-record verification - business licenses, invoices, packing slips with your business name. We help organize and format all required documentation.
What is the difference between FBM and dropshipping?
FBM (Fulfilled by Merchant) means you own and control inventory, ship from your own warehouse or location, and are clearly identified as the seller on all packaging. Dropshipping means you forward customer orders to a third-party supplier who ships directly to customers, often without your branding. Amazon allows FBM but restricts dropshipping to ensure sellers maintain control over fulfillment and customer experience. Many FBM sellers get wrongly flagged for dropshipping when automated systems misinterpret legitimate fulfillment operations.
Will my funds be released after dropshipping reinstatement?
Yes, but timing varies. Amazon typically holds funds for 90 days after suspension. Once your account is reinstated, the hold period continues from the original suspension date. In some cases, successful reinstatement with strong compliance proof can lead to early release of funds. We've seen cases where funds were released on normal disbursement schedule immediately after reinstatement when Amazon confirmed the suspension was wrongful.
Why Choose Mr. Jeff AMZ for Dropshipping Suspension Appeals
Specialized FBM Compliance Expertise
Dropshipping suspensions often involve legitimate FBM sellers wrongly flagged by automated systems. We understand Amazon's FBM requirements and seller-of-record standards, allowing us to build compliance packages that clearly demonstrate you meet all policy requirements.
Professional Appeal Structure
We've achieved 48-hour reinstatements for wrongly flagged FBM sellers by organizing evidence in Amazon-friendly format. Same documents that were rejected multiple times get accepted when properly structured to address specific policy concerns.
Root Cause Investigation
We identify exactly what triggered Amazon's automated detection system - whether it's supplier packaging, fulfillment patterns, or customer complaints. Understanding the root cause allows us to build targeted appeals that address Amazon's specific concerns.
First-Submission Success Focus
Our goal is acceptance on first professional submission, eliminating months of rejections and template responses. We structure appeals to provide all required evidence in the exact format Amazon's review system expects.
Multi-Level Escalation When Needed
When valid evidence gets rejected by automated systems, we escalate to specialized teams and activate external pressure (BBB, forums, organizations) to force human review. We never hit dead ends - there's always another escalation path.
Fast Turnaround for Wrongful Suspensions
For legitimate FBM sellers wrongly flagged by automated systems, we've achieved reinstatements in as little as 48 hours. Professional documentation and appeal structure can dramatically reduce resolution time compared to DIY appeals.
Related Amazon Suspension Types
Other Section 3 Violation Types We Handle
- Section 3 Suspension (Generic) - Inauthentic items and product authenticity violations
- Related/Linked Accounts Suspension - Multiple accounts or family member accounts
- Review Manipulation Suspension - Incentivized reviews and packaging insert violations
- Fraudulent Activity Suspension - Deceptive practices or document fraud accusations
- Document Verification Failure - Identity or business verification issues
- Seller Code of Conduct Violation - General seller policy violations
Browse All Amazon Ban Types
- Section 3 Violations Category - Complete guide to all Section 3 ban types
- Policy & Compliance Violations - IP violations, restricted products, invoice failures
- Performance Metrics Violations - ODR, return rate, late shipment, customer complaints
Get Expert Help with Your Dropshipping Suspension
Dropshipping suspensions can be resolved quickly with professional appeal structure - we've achieved 48-hour reinstatements for wrongly flagged FBM sellers. Don't waste months on rejected DIY appeals when proper documentation and appeal format can achieve first-submission success.
Free Case Review: Contact us today for free dropshipping suspension analysis. We'll review your deactivation letter, assess your FBM compliance, and provide honest assessment of reinstatement timeline and requirements.
Professional Documentation: We organize your warehouse documentation, supplier contracts, shipping records, and packaging samples into comprehensive compliance package that clearly demonstrates seller-of-record status.
First-Submission Success: Our goal is acceptance on first professional submission, eliminating months of template rejections. We structure appeals to address Amazon's specific policy concerns in the exact format their review system expects.
Contact us now for free dropshipping suspension consultation or use our Ban Decoder tool to analyze your deactivation letter instantly.