Amazon Related Account Suspension Appeal - Linked Accounts Reinstatement Service
Suspended for Amazon related accounts or linked accounts violation? Multiple Amazon seller accounts deactivated simultaneously? Mr. Jeff AMZ specializes in the most difficult Amazon suspension type - related/linked accounts appeals with video verification coaching and multi-level escalation. We've successfully separated and reinstated linked accounts including family members, business partners, and multi-marketplace operations. Expert guidance through Amazon's complex account separation requirements.
What is Amazon Related/Linked Accounts Suspension?
An Amazon related accounts suspension (also called linked accounts suspension) occurs when Amazon detects multiple seller accounts sharing infrastructure, ownership, or business information. This is the most serious Section 3 violation with highest permanent ban risk and most complex reinstatement requirements. Amazon's policy allows only one seller account per person or business entity unless you receive explicit approval for multiple accounts.
Amazon's sophisticated detection systems monitor hundreds of data points including IP addresses, physical addresses, bank accounts, credit cards, phone numbers, email addresses, tax IDs, business registration documents, and even browser fingerprints. When connections are detected between accounts, Amazon suspends all related accounts simultaneously, often without clear explanation of which specific data points triggered enforcement.
Common Triggers for Related Accounts Suspension
- Shared IP addresses - Multiple accounts accessed from same home, office, or VPN connection trigger automated detection
- Shared physical addresses - Business address, warehouse location, or return address matching between accounts
- Shared payment methods - Same bank account, credit card, or payment processor used across multiple accounts
- Shared business information - Tax ID (EIN/SSN), business registration, phone numbers, or email addresses matching
- Family member accounts - Spouse, parent, sibling, or child operating separate account from same household
- Previous account history - New account created after previous account suspension, using similar information
- Business partner connections - Co-owners, partners, or investors with ownership stakes in multiple seller entities
- VA/employee access - Virtual assistants or employees with access to multiple client accounts
- Multi-marketplace operations - Same business operating on Amazon USA, UK, Canada, EU with separate accounts
Why Related Accounts Suspensions are the Hardest to Resolve
- Highest permanent ban risk - Amazon treats multiple accounts as serious policy circumvention with lowest reinstatement rates
- All accounts suspended simultaneously - One detection event can deactivate 2, 3, or more accounts at once, multiplying financial impact
- Video verification required - Most related accounts appeals require live video call with Amazon to verify identity and account separation
- Complex documentation requirements - Must prove complete separation of business operations, finances, inventory, and personnel
- Legal entity separation needed - Often requires creating separate LLCs, obtaining new EINs, and restructuring business ownership
- Infrastructure separation required - New IP addresses, computers, phone numbers, email addresses, and physical locations
- Historical data permanently linked - Even after separation, Amazon maintains records of previous connections
- High rejection rate - Most DIY appeals fail because sellers don't understand Amazon's strict separation requirements
Our Related Accounts Appeal Approach
- Connection point identification - We analyze all potential data points Amazon uses to link accounts and identify exact triggers
- Account separation strategy - Develop comprehensive plan to separate accounts including legal, financial, and operational independence
- Video verification coaching - Prepare you for Amazon's video verification process with mock interviews and documentation review
- Legal entity restructuring - Guide business structure changes needed to demonstrate true separation (new LLCs, EINs, ownership transfers)
- Documentation package - Build comprehensive evidence of account separation including legal documents, financial records, and operational procedures
- Multi-level escalation - When Seller Performance rejects appeals, escalate to Executive Relations and BBB for human review
- Preventive measures - Implement systems to maintain account separation after reinstatement and prevent future violations
The challenge with related accounts suspensions: Amazon's automated systems flag connections but don't explain which specific data points triggered enforcement. Sellers often don't realize seemingly innocent connections (like using same accountant or accessing accounts from same office) can trigger violations. That's why our comprehensive investigation and separation strategy is critical - we identify all connection points, develop complete separation plan, and coach you through video verification to demonstrate legitimate business separation.
Real Related Accounts Reinstatement Case Study: 3 Accounts Separated and Reinstated
This is a real related accounts suspension appeal case showing how we handle the most complex Amazon suspension type with multiple accounts across different marketplaces.
Client Background
- Accounts Suspended: 3 accounts (USA main account, UK marketplace, family member account)
- Total Frozen Funds: ~$85,000 across all accounts
- Ban Reason: Related Accounts (shared IP address and business address detected)
- Resolution Time: 3 weeks from initial contact to all accounts reinstated
The Crisis: All Accounts Deactivated Simultaneously
A successful $500K/year seller operating three Amazon accounts was suddenly hit with simultaneous suspensions. The accounts were:
- Main USA account - Primary business with $350K annual revenue
- UK marketplace account - Expansion into European market with $100K revenue
- Spouse's account - Wife's separate business with $50K revenue selling different product category
Amazon claimed all three accounts were "related" and violated the one-account-per-person policy. The seller was devastated - they believed the accounts were legitimately separate because:
- UK account was same business expanding to new marketplace (common practice)
- Spouse's account was completely separate business with different products, suppliers, and bank account
- Both spouses had separate SSNs, separate LLCs, and separate tax filings
However, Amazon detected fatal connections:
- All three accounts accessed from same home IP address
- Same physical address used for business registration and returns
- Same accountant handling tax filings for both LLCs
- Occasional account access from same computer
Our Investigation: Comprehensive Connection Analysis
Our team conducted thorough investigation to identify all connection points and develop separation strategy:
- Network analysis - Documented all IP addresses, devices, and network connections used to access accounts
- Business structure review - Analyzed LLC ownership, EINs, tax filings, and business registration documents
- Financial separation audit - Verified bank accounts, credit cards, and payment methods were truly separate
- Operational independence assessment - Confirmed inventory, suppliers, employees, and business operations were independent
We identified the solution:
- USA + UK accounts - These should be merged as one business with multi-marketplace approval (legitimate expansion)
- Spouse account - This should remain separate but required infrastructure changes to demonstrate independence
Separation Strategy Implementation
We developed and executed comprehensive separation plan:
- Network separation - Spouse account moved to separate internet connection (mobile hotspot initially, then separate ISP)
- Device separation - Dedicated computer and phone for spouse account, never accessed from shared devices
- Address separation - Spouse account business address changed to separate location (relative's address with permission)
- Financial verification - Documented completely separate bank accounts, credit cards, and financial operations
- Operational independence - Demonstrated separate suppliers, inventory, employees, and business decisions
Video Verification Coaching
Amazon required video verification for both account owners. We prepared them with:
- Mock interview sessions - Practiced answering Amazon's verification questions
- Documentation review - Organized all legal documents, IDs, and business records for video presentation
- Separation narrative - Prepared clear explanation of business relationship and separation measures
- Technical setup - Ensured proper lighting, camera angle, and document visibility for video call
Multi-Level Escalation Process
- Level 1: Comprehensive POA - Submitted detailed Plan of Action with separation strategy and multi-marketplace approval request
- Level 2: Video verification - Both account owners completed successful video calls with Amazon verification team
- Level 3: Executive Relations - Escalated to Executive Relations for final approval of separation plan
Victory: All Accounts Reinstated with Proper Structure
After 3 weeks of intensive work:
- USA + UK accounts merged - Received official multi-marketplace approval for legitimate business expansion
- Spouse account reinstated - Approved as separate business with documented infrastructure separation
- ~$85K funds released - All frozen disbursements paid out across all accounts
- Preventive systems implemented - Ongoing separation protocols to prevent future violations
This case demonstrates why professional related accounts appeal services are essential. This is the most complex Amazon suspension type requiring legal entity analysis, infrastructure separation, video verification coaching, and multi-level escalation. DIY appeals almost always fail because sellers don't understand Amazon's strict separation requirements or how to properly structure multi-account operations.
Frequently Asked Questions About Related/Linked Accounts Suspensions
What is Amazon related accounts suspension?
Related accounts suspension (also called linked accounts suspension) occurs when Amazon detects multiple seller accounts sharing infrastructure, ownership, or business information. Amazon's policy allows only one seller account per person or business entity. Violations include shared IP addresses, physical addresses, payment methods, tax IDs, or family member accounts operating from same household.
Can family members have separate Amazon seller accounts?
Yes, but requires complete separation of business operations. Spouses, parents, siblings, or children can operate separate accounts if they have: (1) Separate legal entities (different LLCs/EINs), (2) Separate financial accounts, (3) Separate internet connections and devices, (4) Separate physical addresses, (5) Truly independent business operations. Simply having separate SSNs is not sufficient - Amazon requires complete infrastructure separation.
What is video verification for related accounts?
Video verification is a live video call with Amazon where you must present government ID, business documents, and answer questions about your account and business operations. Amazon uses video verification to confirm identity, verify account ownership, and assess whether accounts are truly separate businesses. We provide coaching to prepare you for video verification including mock interviews and documentation organization.
How long does related accounts reinstatement take?
Related accounts cases are the most complex and typically take 3-8 weeks depending on separation requirements. Simple cases with clear documentation may resolve in 3-4 weeks. Complex cases requiring legal entity restructuring, video verification, or Executive Relations escalation typically take 6-8 weeks. Timeline depends on how quickly you can implement separation measures and complete video verification.
Can I operate Amazon USA and UK accounts for same business?
Yes, but you need Amazon's multi-marketplace approval. Operating same business across different Amazon marketplaces (USA, UK, Canada, EU, etc.) is legitimate expansion, but requires proper setup. You should use Amazon's Global Selling program or request multi-marketplace approval. Creating separate accounts without approval can trigger related accounts suspension. We help structure multi-marketplace operations correctly.
What if I had previous suspended account?
Creating new account after previous suspension is serious violation that almost always results in permanent ban. Amazon maintains permanent records and will detect connections to previous suspended accounts. If your previous account was suspended, you must appeal that suspension rather than creating new account. If you already created new account, you need professional help to address both the original suspension and the policy circumvention violation.
Can VA or employee access multiple client accounts?
Yes, VAs and employees can access multiple client accounts, but must use proper account permissions and access methods. Amazon provides user permissions system for legitimate multi-account access by service providers. However, accessing multiple accounts from same IP address without proper permissions setup can trigger related accounts detection. We help VAs and agencies structure client access correctly to avoid violations.
What documents do I need for related accounts appeal?
Related accounts appeals require extensive documentation: (1) Legal entity documents (LLC formation, EIN letters, business licenses), (2) Financial separation proof (separate bank statements, credit card statements), (3) Address verification (utility bills, lease agreements for separate locations), (4) Network separation evidence (separate ISP bills, device ownership), (5) Operational independence documentation (separate suppliers, inventory, employees). We help organize and format all required documentation.
Why Choose Mr. Jeff AMZ for Related Accounts Reinstatement
Specialized Related Accounts Expertise
Related accounts suspensions are the most complex Amazon violation type requiring specialized knowledge of Amazon's detection systems, separation requirements, and video verification process. Our team has successfully handled numerous related accounts cases including family member separations, multi-marketplace operations, and business partner disputes.
Video Verification Coaching
Most related accounts appeals require video verification with Amazon. We provide comprehensive coaching including mock interview sessions, documentation organization, separation narrative development, and technical setup guidance. Our clients consistently pass video verification on first attempt because we prepare them thoroughly.
Legal Entity Restructuring Guidance
Many related accounts cases require business structure changes including new LLC formation, EIN applications, ownership transfers, or legal entity separation. We guide you through these legal requirements and connect you with appropriate legal and accounting professionals when needed.
Infrastructure Separation Strategy
We develop comprehensive plans to separate account infrastructure including network connections, devices, physical addresses, and operational systems. This includes practical guidance on implementing separation measures while maintaining business continuity.
Multi-Marketplace Approval Expertise
For legitimate business expansion across Amazon marketplaces, we help structure operations correctly and obtain proper multi-marketplace approval. This prevents related accounts violations while allowing legitimate international growth.
Highest Success Rate for Hardest Ban Type
Related accounts suspensions have lowest reinstatement rates industry-wide because of complexity and strict requirements. Our systematic approach combining connection analysis, separation strategy, video verification coaching, and multi-level escalation achieves results even in cases other services have failed.
Related Amazon Suspension Types
Other Section 3 Violation Types We Handle
- Section 3 Suspension (Generic) - Inauthentic items and product authenticity violations
- Review Manipulation Suspension - Incentivized reviews and packaging insert violations
- Dropshipping Violation - Unauthorized dropshipping from retail sources
- Fraudulent Activity Suspension - Deceptive practices or document fraud accusations
- Document Verification Failure - Identity or business verification issues
- Seller Code of Conduct Violation - General seller policy violations
Browse All Amazon Ban Types
- Section 3 Violations Category - Complete guide to all Section 3 ban types
- Policy & Compliance Violations - IP violations, restricted products, invoice failures
- Performance Metrics Violations - ODR, return rate, late shipment, customer complaints
Get Expert Help with Your Related Accounts Suspension
Related accounts suspensions are the most difficult Amazon violation to resolve. Don't risk permanent ban by attempting DIY appeals without understanding Amazon's complex separation requirements and video verification process. Our specialized team has successfully separated and reinstated numerous related accounts cases including family members, business partners, and multi-marketplace operations.
Free Case Review: Contact us today for free related accounts suspension analysis. We'll review your deactivation letter, analyze account connections, and provide honest assessment of separation requirements and reinstatement chances.
Video Verification Coaching: We prepare you thoroughly for Amazon's video verification process with mock interviews, documentation review, and technical setup guidance. Our clients consistently pass video verification on first attempt.
Comprehensive Separation Strategy: We develop complete plans covering legal entity separation, financial independence, network infrastructure, and operational systems. You understand exactly what changes are needed and how to implement them.
Contact us now for free related accounts suspension consultation or use our Ban Decoder tool to analyze your deactivation letter instantly.