How to Withdraw Money from a Suspended Amazon Seller Account

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Amazon suspensions can be devastating for sellers, especially when funds are locked and inaccessible. If your Amazon seller account is suspended, withdrawing funds becomes a complex process with strict Amazon policies. However, there are steps you can take to improve your chances of accessing your money. This guide outlines the process and provides expert advice on how to navigate fund withdrawals while working towards account reinstatement.

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What Happens to Your Funds After Suspension?

Once an account is suspended, Amazon typically freezes your funds for 90 days to cover potential chargebacks, refunds, and A-to-Z claims. After this period, Amazon may release your remaining balance—but it’s not guaranteed. Some sellers face indefinite fund holds, requiring extra steps to gain access.

📌 Key Fact: According to industry estimates, up to 20% of suspended sellers experience extended fund holds beyond 90 days due to unresolved policy violations or compliance concerns.

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How to Access Withheld Funds From a Suspended Account

If your account is suspended, follow these steps to maximize your chances of fund withdrawal:

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Step 1: Wait for the Holding Period to End

Amazon typically holds funds for 90 days following suspension. This time frame allows them to resolve pending customer claims and ensure there are no outstanding disputes. If your suspension was due to severe violations (e.g., fraudulent activity), Amazon may extend the holding period indefinitely.

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Step 2: Request a Fund Disbursement After 90 Days

Once 90 days have passed, Amazon may allow withdrawals, but you need to ask for it. Here’s how:

1. Email Amazon’s Disbursement Appeals Team

• ‍Email: disbursement-appeals@amazon.com

• ‍Subject: Request for Final Fund Disbursement – [Your Merchant ID]

• ‍In your communication, include:
  ✔️ Your seller account details (email, Merchant ID, store name)
  ✔️ Date of suspension
  ✔️ A polite but firm request for Amazon to release your funds

2. Monitor Responses & Follow Up

• Amazon may ask for additional documents (business verification, ID, bank statements).

• Keep following up every 7-10 days if you don’t receive a response.

📌 Pro Tip: If you receive a rejection, try escalating your case by submitting a new ticket under Help > Contact Us > Account Settings > Payments in Seller Central.

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Step 3: Provide Necessary Compliance Documents

Amazon may delay your disbursement if they suspect policy violations, especially related to counterfeit items, related accounts, or inauthentic complaints. To speed up the process, prepare:

📌 Documents Amazon May Request:
✔️ Government-issued ID (matching the name on your Amazon account)
✔️ Recent bank statements
✔️ Invoices for recent sales
✔️ Proof of business registration (if applicable)

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Why Reinstating Your Account Is the Best Strategy

Withdrawing funds from a suspended account is never guaranteed—Amazon can permanently hold or even seize your balance if they determine severe violations occurred. The safest way to recover your funds? Get your account reinstated.

🔹 90% of suspended sellers who successfully reinstate their accounts receive full fund access within 7 days.
🔹 Sellers who attempt only fund withdrawal (without reinstatement) face a 50%+ rejection rate.

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How to Reinstate a Suspended Amazon Account

Step 1: Identify the Reason for Suspension

Amazon suspends accounts for multiple reasons, including:
❌ Policy violations (restricted products, misleading claims)
❌ High Order Defect Rate (ODR) (>1%)
❌ Intellectual Property (IP) complaints
❌ Linked accounts (Amazon prohibits multiple accounts without permission)

📌 Check Performance Notifications in Seller Central to find the exact reason.

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Step 2: Prepare a Professional Plan of Action (POA)

‍Your POA should be clear, concise, and solution-focused. Include:

• ‍Root Cause: Explain what caused the issue (without blaming Amazon).
• Corrective Actions: What you have done to fix the problem.
• Preventive Measures: How you will prevent this from happening again.

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Step 3: Submit Your Appeal

• Go to Seller Central → Performance → Account Health
• Submit your POA + required documents
• Follow up within 48 hours if no response

If your first appeal gets denied, adjust your POA and resubmit within 5-7 days.

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Step 4: Submit a Final Disbursement Request

If 90 days have passed since your account was suspended and Amazon has not reinstated it, you should submit a final request for fund disbursement.

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Final Takeaway: Secure Your Amazon Business Now

🔹 Recovering funds from a suspended Amazon account is difficult, but not impossible.
🔹 The best approach? Reinstating your account to regain full control.
🔹 If funds are still withheld after 90 days, escalate your case strategically.

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💡 Need expert help reinstating your Amazon account?

‍Our team at Mr. Jeff specializes in reinstating suspended seller accounts and securing withheld funds.

🔗 Learn more about the Amazon account reinstatement service

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📞 Contact us today for a free consultation with an Amazon account reinstatement expert!